Do you offer any sponsorship opportunities?
Please visit www.swiftsponsorship.com to learn more about the Swift Sponsorship Program and potential sponsorship opportunities.
Shipping and Returns
Who do you use for shipping?
We currently ship DHL and Canada Post.
How long will my order take to get to me?
We use DHL's 3 days shipping option. However, delays can sometimes occur and are out of our control.
How can I make sure my package will be delivered to me?
Once your order is shipped, you will be emailed a tracking number, allowing you to track your package in real time.
Can I return an item I ordered on your website?
Custom products are always final sales and cannot be returned or exchanged. Soft Goods and Pants can be returned or exchanged within 30 days if unused and still in packaging (if applicable). Please contact us using the 'Contact Us' tab of this website for more information on how to return an item.
What are my options when it comes to designs for jerseys?
When it comes to team shirts, you have 3 options:
1) You can provide us with a design that you made yourself on our template (which we can provide you if you contact us by email using the form on the Contact Us page of this website).
2) You can choose a design from our catalogue of semi-custom designs. Each designs has specifications of what you can change, from colours, to logos, names and numbers.
3) You can have one of our designers communicate with you to figure out the style and look you are aiming for in order to create a fully custom design from scratch.
How long is the design process for jerseys, tees, tank tops?
This all depends on your requirements. If your idea is simple and does not require a lot of iterations to reach a final design, it can take only a day or 2 for a custom design to be done. If there are a lot of iterations to be made, the process can be extended indefinitely.
How long does production take for jerseys, tees, tank tops?
14 to 21 business days from the day it's been sent to production.
Do you offer any last minute/express solutions for jerseys, tees, tank tops?
Please contact us directly using the contact form on the 'Contact Us' tab of this website.
Your question wasn't listed here? Please contact us directly using the contact form on the 'Contact Us' tab of this website and we will help you out as best as we can.